Rapid response, effective result minimum fuss

Came out promptly was advised of time etc& inspection carried out and informed of what was needed priced work carried out there and then . Pricey but what can you do.

After a little miscommunication between the liaison reception staff to my self and between the Company the repair expert, Kevin, ( who arrived within the prescribed 1hr slot) the job was assessed, quoted for, negotiated, agreed, and done on the same morning! Great! Even an advisory about the garage door lintel above was received!

The repair was carried out very professionally and within two hours of making initial contact with the company

Arrived the day that they said they would. Repair man was very friendly and didn't take long to repair the garage door.

Daniel the Engineer was really nice and friendly, very professional.

Prompt follow up from the base. Quotation given in full with assistance from the technician.

The Engineer was great, the staff on the end of the phone.

Same day service. Good advice on what was required. Fair quote. Started work immediately quote was accepted. Cleaned up after repairs completed including resealing around the door frame. Offered maintenance advice too.

Sam was excellent. He fixed my door in under an hr with no mess. A very pleasant man. Well done Sam

Requested quote on Sunday Morning had a reply within a couple of hours. Engineer survey on Monday, quoted same day and new door Tuesday Engineers were excellent.

Same day attendance and Ian the attending engineer quickly measured up the old garage door, rechecked the measurements, confirmed the existing motor was good for a new door. He explained the type of door we would get and the mechanism, the new steel frame to replace our rotten wood frame and suggested soffits to replace the perspex  windows above. The office very promptly phoned with a quote which we discussed and followed up with an email quote. All very professional.

Paul came to see me the same day I rang for help. He fixed the problem in a short time and from chatting I knew he had many years experience working with roller doors etc. I d use the company again, if necessary, as the service was good & they gave a price there and then so I knew what it was going to cost straight away.

Daniel the engineer, punctual, friendly, quick, knowing exactly what was required to do the repair and carrying it out astonishingly fast. Arranging the repair on the phone was very efficient throughout. Cost steep in the circumstances but relieved to get the garage door working again.

Rapid response and engineer fixed the problem ,

Very quick service staff very polite and helpful

Quick response to my call, friendly helpful staff. Garage door remote controls fixed promptly

The company let me know exactly what was happening and to expect the man to arrive. Sam arrived as agreed and fixed the door. 10 out of 10. Many thanks